Will I receive an order confirmation?

Once payment is verified and your order has officially been placed, you will receive an automatic e-mail confirming your order details. In case you did not receive this, please contact us. 

Is there an order limitation?

No, as a general rule there is no limitation on orders in the Red Bull Shop. However, you cannot order more than 10 pieces of any individual item (10 products of equal color and size) per order.

Are the products I select always deliverable?

Normally, only items that are actually in-stock are shown online. You should not be able to add unavailable sizes or colors to your cart for purchase. If we happen to be sold out of an item you successfully ordered, we will immediately contact you and process a refund for that item.

Is it possible that sold out products will be available again at a later time?

Yes - stock may be replenished and we have e-mail notifications set up for out of stock items. If you'd like us to e-mail you when an item becomes available, submit your e-mail and you will be the first to know.

How can I place an order?

You can order 24/7 online in the Red Bull Shop US. Please understand that we cannot accept orders placed by e-mail, letter, telephone or fax. Should you have any questions about the order process, please contact our customer service team and we would be glad to assist you.